Frequently Asked Questions

1. Just exactly what is a retractable screen door?

A retractable screen door is a home improvement product that is attached to the exterior face or to the interior frame of a doorway. The screening material itself is attached to a roller tube which spins on a vertical axis within the assembly's housing. The screen is also attached to a vertical pull bar which rides on two rails and is used to stretch the screening material across the door opening. Once deployed, the pull bar is fixed in place by one or more magnets installed on the side opposite the housing. When not in use, the screen rolls up into its housing. The system can be installed on virtually any single entry door and using two complete assemblies, the system can be easily installed on French doors.


2. How difficult is it to install a retractable screen door?

The installation of a retractable screen door system is not difficult. However, we must recommend that our systems be installed by a certified ClearView Installer. Installation time depends on whether the system is prefabricated on site or ordered in a pre-cut kit. The installaton of a pre-cut single door, typically takes 30 to 45 minutes; pre-cut French doors take an hour to an hour and one half. If a system is fabricated on site, you can expect to spend about a half hour more.


3. What door sizes will this system fit?

The system can be installed on practically any single door frame measuring up to 110" in height and 60" in width. French door assemblies which require the installation of two kits can be installed on openings up to 96" wide.


4. When a system is ordered, what does it include?

Whether a system is ordered uncut or precut, each single door assembly kit will include the following:

  • Slow-Close™ Speed Reducer
  • Housing in Specified Color
  • Pull Bar in Specified Color
  • Top Pull Bar Guide in Specified Color
  • Roller Tube
  • Magnet Assembly in Specified Color
  • Screening Material
  • Handles w/Screw Plugs in Specified Color
  • Top & Bottom Housing Cap w/Screw Plug in Specified Color
  • Interior Tension Spring
  • Bottom Housing Cap w/Screw Plug in Specified Color
  • Installation Screw Pack(s)
  • Warranty Card
  • Weather Stripping

When two single doors are ordered for an installation on a French door, the kit can include an extra magnet assembly and custom door pin-locks (must be ordered separately) which allow the user to lock one of the doors in place while being able to use the other freely.


5. What is not included?

The only items not included in the individual kits are sill adapters, Decolum (top molding) and bug flaps. Sill adapters come in seven different shapes, and 5 colors (Gold is anodized). Bug Seal is not included because in some areas of the country they simply are not needed.


6. Why use sill adapters at all?

Over 90% of all installations are custom fitted . The sill adapters provide a seamless blending of the new screen to your existing frame. In a great number of cases, the sill adapter is a necessary component for proper door operation. The sill adapter will not only improve the overall appearance of your new doorway, but serves to prevent damage to the railings that will be installed.


7. Is ClearView going to offer any other products?

ClearView has four other products on the drawing boards that incorporate its Slow-CloseTM technology. All are related to the residential home improvement industry so they can be easily cross sold.